Riticket

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Terms of Service

Last updated on April 16, 2025

Please read these terms of service carefully before using Our Service.

Changes to these Terms of Service

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, We will make reasonable efforts to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the Application or Website and the Service.

1 - Interpretation and Definitions

1.1 - Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or in the plural.

1.2 - Definitions

For the purposes of these Terms of Service:

  • Account means a unique account created for You to access Our Service or parts of Our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
  • Application means the software program provided by the Company or Operator downloaded by You on any electronic device, named Riticket.
  • Buyer refers to users of the Service who are placing Orders for Goods.
  • Country refers to the United States of America.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Riticket LLC.
  • Content refers to content such as text, images, or other information that can be posted, uploaded, linked to, or otherwise made available by You, regardless of the form of that content.
  • Device means any device that can access the Service such as a computer, a cell phone, or a digital tablet.
  • Feedback means feedback, innovations, or suggestions sent by You regarding the attributes, performance, or features of Our Service.
  • Good refers to the ticket(s) offered for sale on the Service.
  • Operator (referred to as either "the Operator", "We", "Us" or "Our" in this Agreement) refers to Riticket LLC.
  • Order means a request by You to purchase or trade by any means Goods on the Application or Website.
  • Seller refers to users of the Service who are listing Goods and making them available for trade by any means.
  • Service refers to the Application or the Website or both.
  • Terms of Service (also referred to as "Terms") mean these Terms of Service that form the entire agreement between You and the Company or Operator regarding the use of the Service.
  • Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third party that may be displayed, included, or made available by the Service.
  • Website refers to Riticket, accessible from https://riticket.com.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2 - Contact Us

If You have any questions about these Terms of Service, You can contact Us by email at support@riticket.com.

3 - Acknowledgment

These are the Terms of Service governing the use of this Service and the agreement that operates between You and the Company or Operator. These Terms of Service set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms of Service. These Terms of Service apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms of Service. If You disagree with any part of these Terms of Service then You may not access the Service.

You represent that You are over the age of majority according to the laws of your country or the Country, whichever is higher. The Company or Operator does not permit those under that age to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company or Operator. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Application or Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

4 - Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service. Your use of the Application or Website may also be subject to other local, state, national, or international laws.

4.1 - For European Union (EU) Users

If You are a European Union consumer, You will benefit from any mandatory provisions of the law of the country in which You are resident.

4.2 - United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

4.3 - Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force, and effect.

4.4 - Waiver

Except as provided herein, the failure to exercise a right or to require the performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

5 - User Accounts

5.1 - Account Creation

When You create an account with Us, You must provide Us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

To use the Service, You must have the legal capacity to form binding contracts. If You are under 18 years of age, You are only permitted to use the Service under the direct supervision of a parent or legal guardian. If You are a parent or legal guardian of a child or minor under the age of 18 (or the age of legal majority in your specific location), by allowing them to create an Account or use the Service, You are agreeing to these Terms and are fully responsible for their actions related to their Account and use of the Service. You are prohibited from creating an Account if You have previously been banned from the Service. You are also not allowed to create an Account if You are barred from using the Service under the laws of the United States. Finally, it's important to note that Riticket reserves the right to refuse your registration for any reason.

5.2 - Account Information

You may be asked to supply certain information relevant to Your Account including, without limitation, Your name, Your email, Your phone number, and Your address.

You may have to provide documents to comply with identity verification.

Before or during posting Goods, You may be asked to supply, without limitation, Your bank account details, and Your identity documents.

Before or during placing an Order, You may be asked to supply, without limitation, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping and delivery information such as Your email address.

5.3 - Account Review

Unless part of a feature of the Service, We do not perform background checks or endorse any users. We do not accept any responsibility for the reliability, accuracy, and completeness of any information provided by users.

5.4 - Account Password

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

5.5 - Account Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms of Service. Upon termination, Your right to use the Service will cease immediately.

If You wish to terminate Your Account, You may simply discontinue using the Service or delete Your Account from the Service, or contact Us for help.

6 - Content

6.1 - Your Right to Post Content

Our Service allows You to post Content. You are responsible for the Content that You post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, You grant Us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of Your rights to any Content You submit, post, or display on or through the Service and You are responsible for protecting those rights. You agree that this license includes the right for Us to make Your Content available to other users of the Service, who may also use Your Content subject to these Terms.

You represent and warrant that: (i) the Content is Yours (You own it) or You have the right to use it and grant Us the rights and license as provided in these Terms, and (ii) the posting of Your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

6.2 - Content Restrictions

The Company or Company or Operator is not responsible for the content of the Service's users. You expressly understand and agree that You are solely responsible for the Content and for all activity that occurs under your account, whether done so by You or any third person using Your account.

You may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene, or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, the following:

  • Intentionally or knowingly provide false, altered, fraudulent, inappropriate or unrelated information or documentation as a receipt for proof of purchase when navigating through the process of creating and submitting a listing of Goods for Our review, approval and publishing of a listing of Goods.
  • Unlawful or promoting unlawful activity.
  • Defamatory, discriminatory, or mean-spirited content, including references or commentary about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups.
  • Spam, machine, or randomly–generated, constituting unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling.
  • Containing or installing any viruses, worms, malware, trojan horses, or other content that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of a third person.
  • Infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity, or other rights.
  • Impersonating any person or entity including the Company or Operator and its employees or representatives.
  • Violating the privacy of any third person.
  • False information and features.

The Company or Operator reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content is appropriate and complies with these Terms, refuse or remove this Content. The Company or Operator further reserves the right to make formatting and edits and change the manner of any Content. The Company or Operator can also limit or revoke the use of the Service if You post such objectionable Content. As the Company or Operator cannot control all content posted by users and/or third parties on the Service, You agree to use the Service at your own risk. You understand that by using the Service You may be exposed to content that You may find offensive, indecent, incorrect, or objectionable, and You agree that under no circumstances will the Company or Operator be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of any content.

6.3 - Content Backups

Although regular backups of Content are performed, the Company or Operator does not guarantee there will be no loss or corruption of data.

Corrupt or invalid backup points may be caused by, without limitation, Content that is corrupted prior to being backed up or that changes during the time a backup is performed.

The Company or Operator will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content. But You acknowledge that the Company or Operator has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state.

You agree to maintain a complete and accurate copy of any Content in a location independent of the Service.

6.4 - Intellectual Property of Others and Copyright Infringement

We respect the intellectual property and copyrights of others. You may be held accountable for damages (including costs and attorneys' fees) for misrepresenting that any Content is infringing Your copyright. It is Our policy to respond to any claim that Content posted on the Service infringes a copyright or other intellectual property infringement of any person.

We are ready to comply with local regulations in that matter (such as, for example, the Digital Millennium Copyright Act (DMCA) or the EU Copyright Directive).

If You are a copyright owner or authorized on behalf of one, and You believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, You must submit Your notice in writing to the attention of Our copyright agent via email (see Contact Us section above) and include in Your notice the following information related to the alleged infringement:

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright's interest.
  • A description of the copyrighted work that You claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work.
  • Identification of the URL or other specific location on the Service where the material that You claim is infringing is located.
  • Your address, telephone number, and email address.
  • A statement by You that You have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
  • A statement by You, made under penalty of perjury, that the above information in Your notice is accurate and that You are the copyright owner or authorized to act on the copyright owner's behalf.

Upon receipt of a notification, the Company or Operator will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged content from the Service.

7 - Orders of Goods

By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts. As a Buyer, You can use the Service to search for and buy tickets (Goods). You agree that purchasing tickets through the Service will involve costs to You, collectively referred to as "Fees" which include, but are not limited to (1) the actual price of the ticket itself ("Ticket Fees") and (2) charges associated with using the Service such as platform fees, transaction fees, or other commissions ("Service Fees").

7.1 - Position of the Service in Orders

Our role is one of a facilitator between You and the Sellers, using the Service. We are, therefore, a third party in Orders, which limits Our liabilities in any disputes between You and the Sellers. We are not a party to any agreement You have with the Sellers. Any agreement You enter with the Sellers does not form a part of any agreement We have with you.

The Service provides a platform with the following functions:

  1. Access to the Riticket Application or Website.
  2. Tools to connect Buyers and Sellers of tickets ("Goods").
  3. Facilitation of payment transactions between Buyers and Sellers for tickets.
  4. Customer support and other related services.

Riticket does not purchase or sell Goods listed on the Service. The facilitation of transactions by Riticket does not constitute any form of warranty regarding the quality, authenticity, or delivery of the tickets provided by the Sellers.

You acknowledge that Buyers and Sellers are independent entities, not employees, agents, joint venturers, or partners of Riticket. Riticket assumes no responsibility or liability for the actions or omissions of any Buyers or Sellers, including any issues related to the tickets offered or purchased.

You are solely responsible for obtaining and maintaining all necessary equipment and software to connect to and use the Service, such as a suitable mobile device. You are also responsible for any costs associated with accessing the Service, including internet connection fees or mobile data charges.

7.2 - Purchasing Tickets

Once a Buyer purchases tickets through the Service, the payment is held in escrow and the Seller will not receive the funds immediately. This escrow process is in place to ensure that the Seller fulfills their obligation to deliver the tickets to the Buyer before receiving payment.

It is the Seller's sole responsibility to deliver the purchased tickets to the Buyer after an order is placed. By listing tickets for sale, the Seller confirms that the tickets ("Goods") are transferable. While Riticket facilitates the transaction, We do not guarantee the specific method or the exact time of delivery, only that the tickets will be delivered before the event. Riticket has no control over how the Seller chooses to fulfill the order.

However, Sellers will not be paid for orders that are not fulfilled and are subsequently cancelled. In such cases, the Buyer will receive a full refund. Both the Buyer and the Seller are required to confirm the receipt and delivery of the tickets, respectively.

If the Seller does not confirm the delivery of the tickets within fourteen (14) days of the purchase, the order will be automatically cancelled. If the Seller no longer has the tickets that were sold, the Buyer will receive a full refund, and the sale will be cancelled.

In situations in which an event is cancelled, the Seller may be entitled to a refund from the event organizer, not Riticket. To protect users of the Service, Riticket will hold escrow funds for seven (7) days after the event date before releasing the escrowed funds to the Seller. This holding period is to account for potential event cancellations in which Buyers would be eligible for a refund and the sale would be cancelled.

7.3 - Event and Ticket Details

The Service leverages third-party providers for each listing’s event details (event, date, time, location) which Sellers select during the creation of a listing. Sellers provide seat details (e.g. seat section, row, seat number) and additional information about the listing. Event details may change and Riticket cannot assess or guarantee accuracy of any information provided by third parties or Sellers in ticket listings. Buyers can review ticket details upon receipt of ticket(s) and indicate agreement upon confirmation that the tickets were delivered. Confirmation of receiving the ticket(s) constitutes acceptance of the ticket as-is, notwithstanding any inconsistency with the Seller's listing and the actual ticket. It is the responsibility of the Buyer to verify the most current information for an event from the event organizer and contact the organizer for any changes. Riticket is not responsible for event changes and thus no refunds or credits will be issued.

Buyers acknowledge that the prices of tickets for live events are subject to change. This means that the price of similar tickets may go up or down after You make a purchase. If the price of comparable tickets increases after You have purchased your tickets, You will not be required to pay any additional amount beyond what You originally authorized. If the price of comparable tickets decreases after your purchase, Riticket will not issue any credits, refunds, or upgrades for the difference in price. Riticket guarantees that You will never be charged more than the amount You initially authorized for your ticket purchase. All prices displayed on the Service are in United States dollars.

7.4 - Event Changes

Event Cancellation: If an event is cancelled and not postponed or rescheduled, Riticket will provide a refund to the Buyer for the full amount the Buyer paid for the ticket(s). The decision to provide a refund is at Riticket's sole discretion, except where a refund is legally required. To receive a refund for a cancelled event, the Buyer must return the tickets to Riticket in the manner and within the timeframe that Riticket specifies. Riticket will notify the Seller if an event is cancelled. If the Seller needs their tickets back to obtain a refund of the original purchase price from the event organizer, they must contact Riticket (see Contact Us section above).

Event Postponement or Rescheduling: If an event is postponed or rescheduled, Buyers should keep their purchased ticket, as it will usually be valid for the new date. New tickets are typically not issued for postponed or rescheduled events. Credits, refunds, or exchanges will not be provided for events that are postponed or rescheduled. Sellers are not allowed to resell, invalidate, or change tickets for events that have been postponed.

General Disclaimer: Riticket is not responsible for the actions of any event organizer when an event or ticket is cancelled, postponed, or rescheduled.

7.5 - Your Information as Buyer

If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping and delivery information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to Us is true, correct, and complete.

By submitting such information, You grant Us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

7.6 - Availability, Errors, and Inaccuracies

We and Sellers are constantly updating Our offerings of Goods on the Service. The Goods available on the Service may be mispriced, described inaccurately, or unavailable, and Sellers and We may experience delays in updating information regarding the Goods on the Service and in Our advertising on other websites.

We and Sellers cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

7.7 - Prices Policy

We require all ticket prices (the “Ticket Fees”) to reflect the amount paid for the ticket by the Seller without an upcharge. An upcharge is a charge that is additional to the price paid to obtain the ticket. To maintain transparency, We require Sellers to send proof of purchase receipts to Us for review and confirmation of the amount paid by the Seller before approving and publishing the Seller’s listing of Goods. Sellers are prohibited from intentionally or knowingly providing false, altered, fraudulent, inappropriate or unrelated information or documentation as a receipt for proof of purchase.

Riticket reserves the right to revise prices at any time prior to accepting an Order.

The prices quoted may be revised by the Company or Operator subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping and delivery charges, higher foreign exchange costs, and any other matter beyond the control of the Company or Operator or the Seller. In that event, You will have the right to cancel Your Order.

7.8 - Payments

Payment can be made through various payment methods We have available. We rely on payment gateways that have their own terms of service and their own privacy policy.

You acknowledge and agree that any processing or collection of Fees by Riticket may be subcontracted or delegated to a third party payment processor selected by Riticket. At this time, Riticket uses Stripe for payment processing services. By using Stripe’s payment processing services, You agree to Stripe’s terms and privacy policy which are provided to You when adding your bank account information.

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If We do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.

7.9 - Service Fees

We value transparency in pricing - including Service Fees. We may charge You fees (and applicable Taxes) for the right to use the Service. Riticket collects and remits sales tax in accordance with applicable regulatory requirements. Sales tax is identified separately on purchases by Buyers. More information about when Service Fees apply and how they are calculated is displayed during your Order. We reserve the right to change the Service Fees at any time.

7.10 - Order Modification

You and the Sellers are responsible for any Order modifications You agree to make via the Service and agree to pay any additional amounts, fees, or taxes associated with any Order modification.

7.11 - Order Cancellation

7.11.1 - Our Order Cancellation Rights

We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

  • Goods availability
  • Errors in the description or prices for Goods
  • Errors in Your Order
  • Mistakes from the Seller

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction or trade is suspected.

7.11.2 - Order Cancellation by Buyers

If You as a Buyer cancel an Order, the amount You paid (including the Service fees) is not refunded.

If something outside Your control requires You to cancel an Order, or if You think your Order should be refunded, contact Us.

7.11.3 - Order Cancellation by Sellers

If You as a Seller cancel an Order, the amount the Buyer paid (including the Service fees) will be refunded to the Buyer and will not be transferred to the Seller.

If something outside Your control requires You to cancel an Order, or if You think your Order should be refunded, contact Us.

7.12 - Order Dispute

If a Buyer or a Seller disputes an Order, the Company or Operator should be notified at the information detailed in the Contact Us section above. The dispute will be resolved at Our sole discretion.

You must notify Riticket in writing within seven (7) days after receiving your bank account statement including the disputed charge if You dispute any of Our charges on the aforementioned statement or such dispute will be deemed waived.

8 - Misuse and Misconduct

8.1 Unauthorized Use or Access and Prohibited Activities:

You are strictly prohibited from engaging in any illegal, deceptive, prohibited or unauthorized activities when using the Service. You must not tamper with the Service's functioning, steal its data, misuse its branding, or use unauthorized tools to interact with it. You are prohibited from trying to understand how the Service works internally, using automated tools using unapproved methods, attempting to get around access restrictions, creating unauthorized connections, attempting to steal the underlying software code, or introducing harmful software into the Service. These rules are in place to protect the integrity and security of the Service, protect the privacy of users, prevent the misuse of personal data, ensure the integrity of network communications, and prohibit the use of tracking mechanisms without authorization. Violating these rules is a breach of these Terms and will lead to the termination of your account and legal action.

8.2 User Behavior:

In connection with Your use of the Service, You agree that You will not engage in any behavior that is harmful, illegal, deceptive, harassing, or that violates the privacy and safety of others or the integrity of the Service.

9 - Disclaimer of Warranties and Limitation of Liability

9.1 - Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company or Operator and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD (or its equivalent in the Service local currency) if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or Operator or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or Operator or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these jurisdictions, each party's liability will be limited to the greatest extent permitted by law.

9.2 - "AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company or Operator, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of the course of dealing, performance, usage or trade practice. Without limitation to the foregoing, the Company or Operator provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems, or services, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor Operator nor any of the company's providers makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company or Operator are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

9.3 - Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company or Operator.

The Company or Operator has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company or Operator shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.

We strongly advise You to read the terms of service and privacy policies of any third-party websites or services that You visit.

9.4 - Translation Interpretation

These Terms of Service may have been translated if We have made them available to You on Our Service. You agree that the original English text shall prevail in the case of a dispute.

10 - Disputes Resolution about the Service

If You have any concerns or disputes about the Service, You agree to first try to resolve the dispute informally by contacting the Company or Operator.

11 - Intellectual Property of the Service

The Service and its original content (excluding Content provided by You or other users), features, and functionality are and will remain the exclusive property of the Company or Operator and its licensors.

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company or Operator.

12 - Your feedback to Us

You assign all rights, title, and interest in any Feedback You provide the Company or Operator. If for any reason such assignment is ineffective, You agree to grant the Company or Operator a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.

13 - Additional Terms for Sellers

13.1 - Publishing Goods for Sale

As part of the listing process, the Seller must provide accurate information such as the event description, date, time, location, seat section, seat row, and seat number. Sellers must also ensure that such listings remain accurate. A Seller who lists a ticket for sale on the Service must sell that ticket for a fixed price equal to the amount paid for the ticket.

Sellers are required to disclose pertinent information about the tickets (e.g. limited or obstructed view, wheelchair only, age restrictions and any other information that may be necessary for a Buyer to make an informed purchase decision). Once submitted, Seller will be prompted to provide proof of purchase for Riticket’s review and approval. If approved and published, the tickets will be available for immediate purchase by a Buyer.

13.2 - Limitations, Misuse and Misconduct for Selling Goods

Sellers are prohibited from listing tickets for sale if the Seller doesn't currently possess the tickets, if the tickets have been illegally obtained or stolen (as prohibited by the Better Online Ticket Sales Act of 2016), or if the tickets require in-person pickup to complete order fulfillment.

Sellers must protect their personal information (e.g. do not include personal information in a listing’s details). Sellers must only use Buyer’s personal information to facilitate the fulfillment of the order. Any other use of a Buyer’s information is prohibited and may result in legal action.

Sellers are prohibited from intentionally or knowingly providing false, altered, fraudulent, inappropriate or unrelated information or documentation as a receipt for proof of purchase when navigating through the process of creating and submitting a listing of Goods for Our review, approval and publishing of a listing of Goods.

13.3 - Fulfilling Orders

When a Seller’s ticket is sold, the Seller is contractually obligated to fulfill the order by delivering the exact listed tickets within a timely manner prior to the event for the price listed. Sellers will receive a notification from Riticket when their listing has been purchased by a Buyer.

Completing a sale means following all the steps to send the purchased tickets to the Buyer, on time and disposing the order as delivered within the Service as instructed in the email sent by Riticket with these instructions. The fulfillment of confirmed orders, including delivery of tickets, is the responsibility of the Seller.

If the Seller’s ticket(s) have sold but Seller cannot fulfill the order or there was a problem with fulfillment, then it is considered an unfulfilled order. Riticket reserves the right to designate, in its sole discretion, any action by Seller in violation of these Terms an unfulfilled order.

In the event of an unfulfilled order, Riticket may, at its sole discretion, charge the Seller Fees to compensate Riticket for the expenses We incur to meet Our obligations to manage the Service. Riticket reserves the right to suspend or terminate the Seller’s Account in the event of an unfulfilled order.

13.4 - Payouts

In order to receive payments for your sales on Riticket, You are required to agree and adhere to any additional terms and conditions associated with Our third-party payment provider, currently Stripe. Your payout account must be active and in good standing at the time Your payout is processed to receive payment.

Following Riticket’s receipt of money from the Buyer, Riticket, through its third-party payment provider, will remit to Seller the price of the ticket(s) sold, less any fees, charges, set-off and other amounts due to Riticket in accordance with the terms herein. Sellers will usually have payments initiated within seven (7) days following the event for which the ticket(s) were sold. Payment receipt times will vary depending on Our third-party payment provider, the payment method chosen by the Seller, and the Seller’s bank.

Seller agrees and acknowledge the applicable Buyer (and not Riticket) is solely liable and responsible for payment for the tickets that the Seller provides. Seller further agrees and acknowledge that Riticket does not have any liability, responsibility, or obligation to make or remit any payment to the Seller for any provided tickets unless and to the extent Riticket has received payment of the Fees from the applicable Buyer for the ticket(s).

13.5 - Communication with Buyers

Riticket and Buyers may provide Sellers with certain information related to Buyers, such as their contact information, so that Sellers can send tickets to the Buyers. Sellers are prohibited from using such information for any purpose other than the fulfillment of their obligations in providing purchased tickets to Buyers. Any other solicitations, contact information, or marketing or advertisements are prohibited. Riticket is not responsible for any use of such information provided by Seller.

13.6 - Seller Policies

As a Seller, You authorize Riticket to charge your Account's bank or payment card for any charges, fees, liabilities, damages, and expenses if You fail to deliver your listed tickets or provide invalid, fraudulent, counterfeit, incorrect, or misrepresented tickets at any time.

Riticket does not guarantee that your tickets will sell, that You will earn specific amounts from selling tickets, or that Buyers will complete transactions or pay for tickets.

Riticket does not promise that tickets will be listed in any specific manner or timeframe. Riticket reserves the right to limit or remove unsold ticket listings for any event.

In case of a dispute with other Buyers or Sellers, You release Riticket and its affiliates from any related claims, demands, or damages.

You agree to indemnify Riticket against any losses, costs, liabilities, or expenses, including attorney fees, arising from or related to your breach or alleged breach of these Terms.

13.7 - Event Cancellations, Postponement or Rescheduling

For cancelled events, Riticket will inform the Seller. Should the Seller need their tickets returned to secure a refund of the original purchase price, they are required to contact Riticket as per the details in the Contact Us section above. In the event of a postponed event, Sellers are not allowed to resell, invalidate, or alter the tickets.

13.8 - Taxes

Sellers are responsible for all applicable taxes on their ticket sales, unless legally required otherwise. Riticket will issue tax forms to qualifying Sellers annually, and You must provide your tax identification number if requested for reporting purposes. Riticket is not responsible for the accuracy or suitability of your tax payments, except where mandated by law.